How can we help?

We usually reply within a day.

Message the Semester team

To report someone, use Report in the app so we can see the conversation.

Common questions

I didn't get my sign-in code

Codes go to your school email and expire after 5 minutes. Check spam or quarantine (some schools hold new senders there), then request a new code in the app.

Will someone know I locked them in?

Only if they lock you back. Until then they only get an anonymous heads-up that someone is interested, never who.

How do I report or block someone?

In your chat with them, open the menu and tap Report User or Block User. Blocking hides the chat right away; reports go to our team.

How do I delete my account?

In the app, go to Settings and tap Delete my account. Can't sign in? See delete your account.